Terms & Conditions
Effective Date: 1st July 2025
Last Updated: 31st August 2025
Welcome to Jivanamulam. By accessing or using our website jivanamulam.com and placing an order with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding.
1. General
These Terms & Conditions govern your use of the Jivanamulam website and the purchase of products from us. By using this website, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872.
2. Products
- All products listed on our website are subject to availability.
- We reserve the right to discontinue any product at any time without prior notice.
- Product images are for illustrative purposes. Actual colours may vary slightly due to photography lighting and screen display settings.
- We make every effort to accurately describe our products; however, we do not warrant that product descriptions are error-free.
3. Pricing
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Jivanamulam reserves the right to modify prices at any time without prior notice. The price applicable to your order is the price displayed at the time of placing the order.
4. Orders & Payment
- Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
- Order confirmation will be sent to your registered email address upon successful payment.
- We accept payments via secure payment gateways including Razorpay, Cashfree, PayU, PhonePe, and other supported methods. All transactions are encrypted and processed securely.
- In the event of a payment failure, please do not attempt multiple transactions. Contact us at info@jivanamulam.com for assistance.
5. Cancellation
Orders may be cancelled only before dispatch. Once an order has been shipped, it cannot be cancelled. Please refer to our Cancellation Policy for full details.
6. Returns & Refunds
Returns and exchanges are accepted within 12 days of delivery, subject to our Refund & Exchange Policy. Refunds will be processed to the original payment method or as store credit, as applicable.
7. Shipping & Delivery
We ship across India. Processing time is 1–3 business days, and delivery typically takes 3–7 business days. Please refer to our Shipping & Delivery Policy for complete details.
8. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and product descriptions, is the exclusive property of Jivanamulam and is protected under applicable intellectual property laws. Unauthorised reproduction, distribution, or use of any content is strictly prohibited.
9. Limitation of Liability
Jivanamulam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability in any matter shall not exceed the value of the order placed by you.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh, India.
11. Amendments
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of our website constitutes acceptance of the revised terms.
12. Contact
For any questions regarding these Terms & Conditions, please contact us at:
Email: info@jivanamulam.com
Website: jivanamulam.com